Crafting 100% Pure & Cold pressed Organic Avocado oil

FAQs

1. What is cold pressed?

Cold pressing refers to a method of oil extraction where avocados are mechanically pressed without using heat or chemicals. This process retains more natural nutrients, flavors, and colors, ensuring the highest quality of oil.

2. Can I use extra virgin avocado oil for cooking?

Yes, you can use our extra virgin avocado oil for a variety of culinary applications including salads, dressings, dips, and sautéing. For more intense cooking methods like baking, broiling, and frying, we recommend our Organic Cooking Avocado Oil.

3. What is the difference between Extra Virgin and Virgin oil?

The main difference lies in the quality of the avocados used. Extra Virgin Avocado Oil is extracted from specially selected high-quality organic avocados, while Virgin Avocado Oil is made from a mix of different organic avocado varieties. Both oils are cold-pressed to preserve their natural properties.

4. Are there any allergens in AEVO?

AEVO is produced in a facility that is free from major allergens. Our manufacturing process at Shed 6 IPOC, Jimma, Ethiopia, ensures an allergen-free product.

5. Does AEVO need to be refrigerated?

AEVO oil does not require refrigeration. To preserve its quality, store the oil in a cool, dry place away from direct sunlight to prevent oxidation.

6. What does organic mean?

"Organic" signifies that the agricultural products, including our avocados, are grown and processed without synthetic pesticides, fertilizers, GMOs, antibiotics, or growth hormones. This approach prioritizes sustainability and environmental stewardship.

Shipping Policy

7. Do you ship outside of the US?

Currently, we ship within the contiguous United States. We are exploring options to extend our shipping to Alaska, Hawaii, Puerto Rico, Canada, and other regions soon. Our products are also available through select international partners and online platforms like Amazon.

8. Has my order shipped?

To check the status of your order, simply log into your account by clicking the "Account" link at the top right-hand corner of our website.

9. An item is missing from my shipment.

If an item is missing, please log into your account to verify the shipment status of all items in your order. If all items show a status of "delivered", but you still haven't received them, contact our customer service at hello@aevoafrica.com for further assistance.

10. How do I use a coupon?

After selecting your items, proceed to the "Checkout". Enter your address and then apply your coupon code on the right-hand side before finalizing your purchase.

11. My coupon code isn't working.

Ensure the coupon code is spelled correctly, including any punctuation. Verify that the offer has not expired. If the issue persists, please contact us through our contact page for a new code.

12. I have not received my order.

If your order hasn't arrived within 7 business days past the estimated delivery date, please check your order status under the "Account" section of our site. If you suspect the order is lost, contact us at hello@aevoafrica.com for assistance.

Return & Refund policy

Q 1: - Return Policy

Answer: - At AEVO, we are committed to your satisfaction. While we do not accept returns due to the edible nature of our products, we understand that exceptional circumstances may occur. If you are not completely satisfied with your purchase, please reach out to our Consumer Happiness Specialist at hello@aevoafrica.com. Include your order number and details of your concern within 5 days of receiving your order, and we will do our utmost to resolve the issue to your satisfaction.

Q 2: - Expired Product Returns

Answer: - We take great care to ensure that all AEVO products are far from their expiration dates when they leave our warehouse. In rare cases where a product is close to expiration, it may be included as a complimentary promotional item. If you receive a product that you believe is too close to its expiration date, please contact our customer service team at hello@aevoafrica.com within 5 days of receipt. While we cannot accept returns for products that have naturally reached their expiration date or were purchased from third-party vendors, we recommend repurposing the oil for hair and skin care. Please note, expired products should not be consumed. For items bought directly from www.aevoafrica.com, we may offer a replacement or refund, subject to proof of purchase and the specifics of your situation.

Payment Policies:

Q1: What is your credit card payment policy?

Answer: Our payment policy ensures secure transactions for our customers. Upon placing an order, we will place an authorization hold on your credit card. The charge will be processed, and the hold removed when your order is shipped, and the transaction has been settled by your bank. This process typically takes 1-2 business days, depending on your bank's procedures. Currently, we accept VISA, MASTERCARD, and DISCOVER cards. Additionally, we accept gift cards bearing the American Express, VISA, or MASTERCARD logo.

Q2: When will the credit appear on my account?

Answer: Credit transactions are generally processed within 7-10 business days from the time we receive your returned item(s). Please note that processing times may vary depending on your bank's policies.

Q3: I have a question about my charges.

Answer: For inquiries regarding charges, please log in to your account by clicking the "Sign In" link at the top right corner of our website. There, you can review your order history and compare it with your financial records. If discrepancies persist or you need further assistance, please contact our customer service at hello@aevoafrica.com.

Q4: I need a copy of my receipt/invoice.

Answer: To obtain a copy of your receipt or invoice, please check the email account associated with your purchase for our original message. Additionally, you can access and print invoices by clicking the "Sign In" link at the top right corner of our website. Should you require further assistance, feel free to reach out to us via email from the registered email address used at the time of purchase.

Commitment to Sustainability:

AEVO Team

At AEVO, our dedication to sustainability is at the core of everything we do. We take pride in our environmentally conscious approach, from sourcing to production. Our avocados, the heart of our products, are not only chosen for their internal quality but also for their sustainable cultivation practices. We prioritize packaging our products in glass, a material renowned for its recyclability and eco-friendliness.

Our operations are a testament to our green philosophy. AEVO runs on 100% renewable energy, and our production process adheres to a zero-waste policy. By utilizing high-quality avocados that are unsuitable for retail sale due to their external appearance, we support local farmers and reduce food waste, all while ensuring the premium quality of our Extra Virgin Avocado Oil.

Recycling Glass: A Simple yet Impactful Action

Glass recycling is a crucial part of our eco-friendly mission. Glass is unique in its ability to be recycled endlessly without degrading its quality, making it a superior choice for sustainable packaging. Here’s how you can join us in this endeavor:

1. Separation and Cleaning: - Start by separating your glass items from other recyclables. Ensure that glass bottles and jars are free of any residues by rinsing them briefly.

2. Understanding Local Guidelines: - Different regions have varying regulations for glass recycling. Check your local guidelines to see whether curbside collection is available or if you need to take your glass to a recycling center.

3. Removing Non-Glass Components: - Before recycling, remove any non-glass elements like caps and lids, as these are processed differently.

4. Using Collection Bins: - Take advantage of community-provided glass recycling bins, whether they're part of a curbside program or located at specific drop-off points.

5. Embracing Up cycling: - Consider repurposing glass containers. They can be transformed into creative and useful items like storage jars, decorative vases, or candle holders, contributing to waste reduction and adding a personal touch to your home.

By incorporating these practices into your daily routine, you are playing a vital role in resource conservation and waste reduction. Together, through these small but significant steps, we can make a substantial impact on our journey towards a greener and more sustainable future.

The Craftsmanship behind AEVO: A Detailed Exploration Presented by the AEVO Team

AEVO has emerged as a popular choice for health-conscious consumers worldwide, celebrated for its versatility and potential health benefits. Gaining insight into the production process of AEVO can heighten your confidence in its quality, offering a clearer understanding of what you consume. Join us as we delve into the meticulous process of crafting 100% pure, naturally refined AEVO.

*Selecting the Avocados*

Our journey begins with the selection of avocados, sourced from esteemed farmers and cooperatives globally, particularly in Ethiopia, where conditions are ideal for avocado cultivation. Each avocado is handpicked, evaluated for its ripeness, color, and quality, ensuring only the finest are used.

A common query we encounter is the number of avocados required to produce AEVO. This can vary based on the maturity of the avocados and the extraction methodology. On average, approximately 15 to 22 avocados are needed to produce a 500ml bottle of AEVO.

*Extracting the AEVO*

At our state-of-the-art extraction facilities, avocados undergo rigorous sorting and inspection. The fruit is segregated into pulp, seeds, and skins. The pulp is then processed through a multistage extraction procedure, meticulously separating the oil from the solids. This oil is further filtered, ensuring purity before bottling. The remaining seeds and skins are channeled to our Bio-Compost factory, embodying our commitment to sustainability.

*Extra Virgin vs. Refined AEVO*

The choice between extra virgin and refined AEVO depends on personal preference and culinary needs.

Extra virgin avocado oil is less processed, retaining a robust flavor profile and a wealth of nutrients from the fruit. It is ideal for cold dishes or light cooking, enhancing flavors without overpowering them.

Refined AEVO, while still rich in beneficial fats, boasts a neutral taste and a higher smoke point, making it suitable for various cooking methods, including high-heat applications. It has a longer shelf life but a slightly reduced nutrient profile compared to its extra virgin counterpart.

*Benefits of AEVO*

Regardless of type, AEVO offers substantial benefits. We prioritize natural extraction methods, avoiding harsh chemicals or solvents that could diminish the oil's nutritional value or pose health risks.

A standout feature of AEVO is its high smoke point, reaching approximately 500°F. This property makes it an excellent choice for high-heat cooking, allowing it to retain its nutritional integrity without producing harmful smoke. Whether you're frying, sautéing, or baking, AEVO ensures a healthful and flavorful culinary experience.

Visit Us

No 6, Industrial Park Development Corporation, Jimma City, Ethiopia

Call Us

+251 96 009 3513